Bubble CMS

Managing Chatbot Content Like a Breeze

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Simple

Simple

Thanks to Bubble CMS you can train a chatbot even if you are not a nerd. Log in and get started.
Controlled

Controlled

With Bubble CMS you make sure that changes to the bot do not cause any unwanted side effects.
Independent

Independent

Use the Bot framework of your choice. Or use several at once. Bubble CMS does the rest.
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Chatbot Content Management

The content of a chatbot should be managed by the people who are most familiar with it.
Bubble CMS was developed to make this possible.

Easy Content Management

Manage your chatbot content like a breeze thanks to a powerful and intuitive user interface.

With Bubble CMS it is very easy to teach the chatbot the correct answers to frequently asked questions. With the help of predefined templates, structured conversations can be configured in an instant.

Find your intents immediately thanks to a fast full text search. It includes both training sentences and answers from the bots.

Screenshot of Bubble CMS Content Management

Easy Chatbot Training

Train your chatbot in no time and with confidence.

Get an overview of what your chatbot did not understand and assign the unanswered user utterances to the corresponding intent.

Create new intents if there is no suitable one for an utterance yet.

Screenshot of Bubble CMS Training

Verify Changes

Test your new content before publishing.

All changes are applied to a test instance first. This allows you to test your changes before they are published.

In addition, the content is tested automatically. This allows you to decide whether you want to apply the changes to the productive environment.

Screenshot of Bubble CMS Publish

Metrics

Monitor and improve the performance of your chatbot efficiently.

The Bubble CMS Dashboard provides you with a bunch of key metrics for chatbot analytics. Many of the capabilities of the chatbot will be measured through those metrics.

In addition, it is possible to export all conversations to your own reporting tool such as Tableu or Qlik Sense.

Screenshot of Bubble CMS Dashboard

Conversation insights

Get insights into what users are chatting about.

Sometimes you want to have a look at a conversation in detail. Bubble CMS can not only show the history of every conversation but also update the live transcriptions in realtime.

In addition, the context of individual messages can be inspected.

Screenshot of Bubble CMS Conversations

Features

Bubble CMS empowers business people to manage the content of their chatbots without the need of an IT guru.

Thanks to its technology-indepedance, Bubble CMS can be easily integrated into an existing chatbot environment.

Intent management
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Add, update, combine or remove intents.
Fast full text search included.
Multi-lingual chatbot
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EN, DE, FR, ... - you name it.
Supported NLU frameworks
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Dialogflow and Rasa
others on demand
Entities
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Configure entity extraction
Shipped with a set of predefined system entities.
Independent training
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Several specialists can train the bot independently for a specific domain.
Test modified content before publish
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The proper functionality of the bot can be ensured automatically with test questions.
Overview of unanswered user utterances
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Utterances that the bot has not understood are clearly displayed and serve as the basis for periodic training.
User authentication
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Social login
LDAP on demand
Analytics
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Basic user, message and bot metrics
Custom metrics on demand
Software as a Service (SaaS)
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Hosted in Switzerland in a high available data center.
On-premise
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Installed locally, on your own servers.